Website Terms of Use

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS SITE

These terms tell you the rules for using our website https://www.cashmonster.co.uk/ (our site).

Who we are and how to contact us

Our site is a site operated by FC Ecommerce Solutions Ltd. ("We"). We are registered in England and Wales under company number 15916764 and our registered address is 2A Connaught Avenue, London, E4 7AA, UNITED KINGDOM. To contact us, please email [email protected].

By using our site you accept these terms

By using our site, you confirm that you accept these terms of use and that you agree to comply with them. If you do not agree to these terms, you must not use our site. We recommend that you print a copy of these terms for future reference.

There are other terms that may apply to you

These terms of use refer to the following additional terms, which also apply to your use of our site: Our Privacy Policy, which sets out the terms on which we process any personal data we collect from you, or that you provide to us. By using our site, you consent to such processing and you warrant that all data provided by you is accurate. If you purchase goods or services from our site, participate in any promotions or enter any of our competitions, other terms and conditions will apply and which you must accept and abide by.

We may make changes to these terms

We may amend these terms from time to time. Every time you wish to use our site, please check these terms to ensure you understand the terms that apply at that time.

We may make changes to our site

We may update and change our site from time to time to reflect changes to our products, services, our users' needs and our business priorities.

We may suspend or withdraw our site

Our site is made available free of charge but you may have to pay to enter our competitions. We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our site for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal. You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.

Who can use our site?

Our site is directed to people residing in the United Kingdom. We do not represent that the content available on or through our site is appropriate for use or available in other locations.

You must keep your account details safe

If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party. We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use. If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at [email protected].

How you may use material on our site

We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved. You may print off one copy, and may download extracts, of any page(s) from our site for your personal use and you may draw the attention of others within your organisation to content posted on our site. You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text. Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged. You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors. If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

Do not rely on information on this site

The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site. Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up to date.

We are not responsible for websites we link to

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them. We have no control over the contents of those sites or resources.

Our responsibility for loss or damage suffered by you

We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation. Different limitations and exclusions of liability will apply to liability arising as a result of the supply of any products or services to you or if you enter our competitions, which will be set out in our Terms and Conditions. Please note that we only provide our site for domestic and private use. You agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

We are not responsible for viruses and you must not introduce them

Although our best efforts have been made to ensure our site is as secure as possible, we can not guarantee that our site will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programmes and platform to access our site. You should use your own virus protection software. You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will cooperate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

Rules about linking to our site

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link to our site in any website that is not owned by you. Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page. If you wish to link to or make any use of content on our site other than that set out above, please contact [email protected].

Which country's laws apply to any disputes?

These terms of use, their subject matter and their formation, are governed by English law. You and we both agree that the courts of England and Wales will have exclusive jurisdiction to deal with any disputes between us.

Freepost Entries

You may enter a Competition for free by sending your entry by pre-paid first or second class post to Cash Monster at the following address:

Cash Monster
PO Box 11358
GRANTHAM
NG31 0NP

Please note, entries which are not delivered in time will not be entered into the competition so it is recommended to post your entry using a 1st class stamp to ensure your entry is valid.

Incomplete or illegible entries will be disqualified.

Hand delivered entries will not be accepted.

You may make multiple free entries for any Competition up to any limit placed on entries by Cash Monster (the maximum number of entries permitted per entrant for a competition will be listed on the webpage for the relevant competition on the website).

Each free entry must be submitted and posted to Cash Monster separately. Bulk entries in one envelope or on one postcard will not be accepted as multiple entries and if a bulk entry is received, it will be counted as one single entry;

If the number of entries received reaches any cap or limit before your free entry is received, you will not be entered into the competition or any other Competition.

Your postcard MUST be clearly legible and contain the following information:

• The full competition title - including the competition id.
• The competition question and correct answer.
• Your full name and addresss - details must match that of your account.
• Your account ID as shown in your account details.

Once your entry has been received and processed, you will be emailed a receipt as confirmation.

Refunds

At Cash Monster, we strive to provide a seamless and enjoyable experience for all our participants. However, we would like to clarify our policy regarding refunds for Competition Credits.

No Refunds on Competition Credits

Please be advised that all purchases of Competition Credits are final. Once Competition Credits have been purchased and allocated to your account, we are unable to offer any refunds or exchanges. This policy applies to all credits, including those won through competitions or promotions.

Usage of Competition Credits

Competition Credits can only be used to purchase tickets for entry into competitions hosted on the Cash Monster website. These credits have no cash value and cannot be withdrawn or redeemed for money. Any Competition Credits acquired must be used in accordance with our terms and conditions and are strictly non-transferable.

Waiver of Cancellation Rights

By purchasing Competition Credits and accepting these terms and conditions during account creation, you acknowledge and agree to waive any rights to cancellation or refund. This waiver is necessary to maintain the integrity and fairness of our competition process. Once credits are issued to your account, they are considered fully delivered and non-refundable.

Exceptions and Dispute Resolution

In the unlikely event that you experience an issue with your purchase or believe that an error has occurred, we encourage you to contact our customer support team. While we maintain a strict no-refund policy, we are committed to addressing any genuine concerns or disputes in a fair and reasonable manner.

Amendments to Policy

Cash Monster reserves the right to amend this refund policy at any time. Any changes will be communicated to our users via the website, and continued use of our services following such changes will constitute acceptance of the revised terms.